1. Introduction

This Privacy Policy describes how EstateZona.com collects, uses, stores, and protects users’ personal data.
By using the platform, you confirm that you have read, understood, and accepted this policy.
EstateZona complies with data protection laws, including Regulation (EU) 2016/679 (GDPR) and applicable international standards.

2. Categories of data collected

We collect the following types of data:

• Identification data: name, surname, contact details.
• Account data: email, password, registration details.
• Contact data for transactions: phone, messages, details shared with other users.
• Published content: listings, images, descriptions, comments.
• Technical data: IP address, browser type, operating system, cookies.
• Payment data: information on transactions processed via third parties (Stripe, PayPal, etc. – we do not store card details).

3. Purpose of data processing

Data is used exclusively for:

• creating and managing user accounts
• posting and promoting listings
• communication between users
• processing payments for services
• improving platform security and preventing fraud
• complying with legal obligations

4. Legal basis for processing

Processing is based on:

• User consent (at registration and use).
• Contract performance (providing platform services).
• Legitimate interest of the administrator (e.g., fraud prevention).
• Legal obligations (financial reporting, compliance).

5. User obligations

• Users must provide real, accurate, and complete data voluntarily.
• Users are responsible for providing false, stolen, or third-party data without consent.
• In case of abuse, the user may be held liable under applicable law.

6. Data recipients

Data may be shared with:

• IT and hosting service providers
• payment processors (Stripe, PayPal, other active methods)
• public authorities, where legally required
  EstateZona does not sell or distribute personal data to third parties for commercial purposes.

7. International data transfers

If servers or service providers are located outside the European Economic Area, data transfers are carried out with adequate safeguards in compliance with international law.

8. Data retention

• Account data is stored for as long as the account exists.
• Transaction data is stored in accordance with applicable fiscal law.
• Upon account deletion, data is erased or anonymized, except where retention is required by law.

9. User rights

Users have the following rights:

• right of access to data
• right to rectification and erasure (“right to be forgotten”)
• right to restrict processing
• right to data portability
• right to object to processing
• right to lodge a complaint with the competent data protection authority

10. Cookies

EstateZona uses cookies and similar technologies for website functionality, analytics, and personalized advertising.
Users may manage cookie preferences in their browser settings.

11. Security measures

EstateZona applies technical and organizational measures (encryption, access control, backup) to protect data against unauthorized access, loss, or destruction.

12. Changes to this policy

This policy may be updated from time to time. Changes will be published on the website and will take immediate effect.

Last updated: 29.09.2025